POS

How does a POS Order Come Into SKUSavvy?

• Automatic Import: When a Shopify POS sale occurs, the order is sent to SKUSavvy in near real-time with a distinction as a POS order

• POS orders may come in without a customer or customer location attached since not all POS customer information is required to be entered at the time of purchase

• No Manual Steps Required: As long as your Shopify POS location is connected, orders flow in automatically without the need to initiate a sync

• POS orders arrive in SKUSavvy as already fulfilled

• These orders do not go through the standard pick/pack/ship flow, reflecting their immediate in-store completion

How POS Inventory is Reconciled

Single-Bin Inventory

• If the sold item exists in only one bin at the POS-mapped warehouse location, SKUSavvy will automatically deduct inventory from that bin

Multi-Bin Inventory

• If the item exists in multiple bins, SKUSavvy cannot assume which bin it came from

• In this case, a manual reconciliation will be required on the POS order to specify which bin(s) were depleted.

• This helps maintain accurate bin-level inventory tracking

How are POS Locations Mapped?

• Shopify POS locations are automatically mapped to SKUSavvy as warehouses and these will come over after the initial connection is made with Shopify

• Each retail store location in Shopify will be treated as a distinct warehouse in SKUSavvy, however you only need to use a single bin location for all POS stock though certainly multiple bins can be set up for retail store inventory accuracy

• This enables: Accurate inventory tracking per store, Easy restocking workflows, Separate bin management per retail site

Managing Bins at Retail Stores

• Most retailers set up one general bin within each retail warehouse in SKUSavvy

• This approach simplifies reconciliation, as all POS sales can default to this single bin, avoiding the need for manual adjustments

How To Reconcile POS Stock in SKUSavvy

Once a POS order is placed the stock will need to be reduced from the location the order was made. When you have just a single bin for this inventory, SKUSavvy can automatically reconcile this stock. When an inventory item is located in more than one bin location the stock will need to be manually reconciled. 

Go to Inventory > Flat List View > Reconciliations

1) Go to your inventory and make sure you are looking at the flattened list view
2) Select the reconciliations button in the top right of the inventory table
3) Tap 'Reconciliation Needed' on one of the inventory items requiring reconciliation 

4) Select a bin location to reconcile inventory from

No Stock to Reconcile

If you do not have stock to reconcile a POS order this means the stock counts you had at the time SKUSavvy was installed did not match up and SKUSavvy is trying to still reconcile. In this case you have two options:

1. Don't worry, you can always delete this record. Or, you can add stock for the product and then reconcile from that stock which will keep the logs of what happened and aligns inventory more accurately

2. You can choose to simply delete the reconciliation record if you are not concerned about counting the stock levels for the adjustment

Related Guides

You can place outbound orders directly on SKUSavvy and optionally send these orders to Shopify for payment

Fulfill and ship your outbound orders easily with built-in pick-pack-ship workflow and optimized order batching